F&H Group’s B2B shop is reserved for our distributors. The shop stocks all current items with details of net price, recommended retail price, package size, stock status, etc. and the opportunity to view previous orders, order status, and much more.
To get a user name and password, you must contact the Customer Centre, which can also help with any log-on problems, etc.
F&H Group uses the press media to a very great extent as direct sales support for all primary brands. Annually, several hundred press releases are issued, with related photos, besides exposure of participation in competitions, recruitment reward schemes, sponsorships, etc.
In addition, meetings and events are held with most of the publishers and magazines in which new products are presented and demonstrated.
This gives a lot of coverage/exposure in weeklies, newspapers, magazines and home interior magazines, as well as product placement in numerous TV programmes and films.
In addition, for several brands ongoing individual updates are made via Facebook, Instagram and Pinterest, with news, etc.
In future, both PR and social media will be highly prioritised focus areas for F&H Group A/S.
In the F&H’s B2B-Portal, there is access to download images and logos in either 300 dpi (print resolution) or 72 dpi (web resolution). There may also be various texts and other product information. The images are downloaded as a compressed file (zip) and it is possible to send this file directly to another recipient – such as an advertising agency or a newspaper.
A login must be used for access to the full range, including e.g. your own private label products.
Environmental images for selected brands can be found in the external image bank.
Our team of skilled sales assistants with sound professional expertise and extensive product knowledge will do everything they can to find good and constructive solutions to any challenges.
You can also meet the Customer Centre’s staff at F&H’s two annual fairs. In our experience, it is always good to meet in person if your main contact is by telephone – so we look forward to meeting you!
Call (+45) 8928 1313 if you need professional expert assistance and we will do our best to give you the best and most effective service.
You are also welcome to send us an e-mail at kundecenter@fh-as.dk and we will do our best to answer your enquiry quickly and effectively.
Monday – Thursday
8:00 to 16:00
Friday
8:00 to 15:30
Monday – Friday
8:30 to 16:00
Customer Centre phone
09:00 – 11:30
12:30 – 15:00
Monday – Friday
9:00 to 12:00
13:00 to 16.00
F&H Group does not sell directly to private individuals, and therefore unfortunately cannot advise on or receive complaints from private individuals.
All customer enquiries must be made to the shop or online retailer where you purchased the item.
If you are looking for one of our many brands or trademarks in your local area, we would be pleased to assist you on (+45) 8928 1300. You are also always very welcome to send us an e-mail at kundecenter@fh-as.dk.
It is also possible to buy most of our brands online at kitchenlivingdining.com.
F&H Group A/S is Scandinavia’s leading multi-brand house in ‘Kitchen Living Dining’ for the specialist trade, grocery and B2C segments. Our collection includes more than 10,000 different products across more than 30 strong brands.
